Support

Frequently asked questions

Quick answers about students, certificates and verification.

How do I book a training session for my Team?
Email or Call
How much?
Email or Call
How do I verify a certificate?
Enter the Verification ID printed on the certificate, or scan the QR code. The portal will display the official record and the certificate itself.
What does each status mean?
VALID means the certificate is active and recognised. EXPIRED, REVOKED and REPLACED indicate the certificate is no longer the current active record.
I lost my Verification ID. What do I do?
Contact our support desk with your full name and the programme you attended, and we will retrieve your record for you.
Can I download a copy of my certificate?
Yes. Open your certificate from the Student Portal or the verification result page and use the Download Certificate PDF button.
Do you deliver in-house training?
Yes. We design and deliver customised in-house programmes for organisations of any size. Contact us to discuss your needs.