OSBEN Service Pro Consult Limited is a professional consulting and capacity development firm that provides specialised services in training and human capital development, management and organisational consulting, marketing and customer service excellence, as well as business and academic research. The firm helps organisations and professionals improve performance, strengthen managerial and service delivery capabilities, make evidence based decisions, and achieve sustainable organisational growth.
Mission
To empower individuals, businesses and institutions through high quality human resource training and development, strategic management and marketing consulting, and rigorous business and academic research that translate knowledge into measurable performance, innovation, customer value and sustainable organisational growth.
Vision
To be a globally recognised professional consulting and capacity development firm, distinguished for developing exceptional people, strengthening organisational capabilities, advancing marketing and service excellence, and generating research driven solutions for sustainable institutional and business performance.
Core values
1. Professional Excellence2. Integrity3. People Development4. Innovation5. Evidence-Based Practice6. Customer and Stakeholder ValueCore Values:1. Professional ExcellenceWe uphold the highest standards of competence, quality, integrity and professionalism in every service we provide.2. IntegrityWe conduct our engagements with honesty, transparency, accountability and ethical responsibility, recognising that trust is fundamental to enduring professional relationships.3. People DevelopmentWe believe that competent, motivated and continually developing people are the foundation of high performing organisations.4. InnovationWe embrace creativity, critical thinking, emerging knowledge and contemporary approaches to solving organisational, managerial, marketing and research challenges.5. Evidence Based PracticeWe promote decisions and interventions founded on credible research, reliable data, sound analysis and academically rigorous methodologies.6. Customer and Stakeholder ValueWe place the needs, expectations and experiences of customers and stakeholders at the centre of our professional engagements, with a commitment to creating meaningful and sustainable value.7. Continuous ImprovementWe pursue continual learning, evaluation and refinement of our practices, recognising that excellence is a journey of constant improvement rather than a destination.8. Impact and SustainabilityWe focus on solutions that produce measurable results, strengthen organisational resilience and create enduring value for individuals, businesses and institutionsOUR PHILOSOPHY:Developing People. Strengthening Organisations. Creating Value. Advancing Knowledge.7. Continuous Improvement8. Impact and Sustainability
Integrity
We do what we promise, and we document it.
Excellence
Every programme is measured against a clear standard.
Accountability
Certificates are permanent, traceable records.
Contact
Get in touch
info@osbenserviceproconsult.com
+234 08032483884
Block 1, Line 6, Business Unit, FCE (Tech), Asaba, Delta State, Nigeria